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FAQ

North Carolina online therapy for teens, college students, and women
  • What happens during my free consultation?

 

During your free 15 minute online consultation,  you will briefly share what has brought you to therapy, your ultimate goal, and ask any additional questions about what to expect during the therapy process. This call is also an opportunity to determine if we are a good match. If decide that we are a good fit, we will proceed with scheduling our first session. If either one of us decides that we are not a good fit, that it is okay, I will gladly refer you to another therapist. My goal is to help you find the right match.  Let's see if we are a good fit, schedule your free consultation today.

  • Do you offer EMDR Therapy?

         

          Beginning March 2024 we will offer EMDR therapy services which has been proven to be highly  

          effective in the treatment of depression, anxiety, ptsd, and trauma. Learn more here.

  • How will I know if therapy is working?

 

As your therapist I am your guide and support. Come to therapy with an open mind, be ready to answer the hard questions, and willing try something new. Therapy is a process that you must be ready for and once you are ready you will be amazed by how your world opens up.

  • What is teletherapy and how does it work?

 

Teletherapy is virtual therapy services provided in the comfort and privacy of your own home. Your therapy session will be conducted using a HIPAA compliant, secure service. You can conveniently talk with me from your laptop, tablet, desktop or smartphone. Teletherapy easily fits within busy schedules allowing you to avoid the stress of traffic, parking, finding a babysitter,  awkward waiting rooms, or carving out additional commute time. Simply find a quiet, private location, get comfortable, and log into your client portal. 

  • Is therapy confidential?

 

Trust and confidentiality is the foundation of our work together. The law protects the confidentiality of all communications between a client and therapist. No information is disclosed without the written permission from the client; however, there are some exceptions to this law. These exceptions include:

  • Suspected child, dependent, or elder abuse

  • If the client is presenting as a serious threat to themselves or someone else

  • What if I can’t make it to my appointment?

To avoid being charged your full session fee, 24-hour cancellation is required. We understand that life happens and there are times when you simply cannot make an appointment. However, a cancelled appointment hurts three people: you, the therapist, and another client who could have potentially used your time slot. When a session is cancelled with less than 24 hours notice, we are  unable to fill your time slot or offer it to another client. 

  • Can I do sessions in-person?

At this time, I only offer virtual sessions through a secure telehealth platform.

  • I do not live in North Carolina, can we still work together?

Due to licensing requirements, I can only provide online therapy to individuals located in North Carolina. 

 

  • What does Out-Of-Network Provider mean?

 

As an out-of-network provider, I am not contracted with any insurance companies. To ensure that I provide the best services to my clients, I choose to be 100% insurance free. This enables complete flexibility and autonomy during our sessions. There is no required diagnosis as part of your medical records, limitations on the number of sessions, or restrictions on our therapeutic goals. 8 Reasons to See an Out-Of-Network Therapist

 

  • Can I use still use health insurance?

 

Generally, PPO medical plans offer the flexibility to utilize out-of-network healthcare providers. You can quickly to check your Out-of-Network costs here. Then follow-up by contacting the phone number on the back of your medical card to ask specific questions about your out-of-network benefits.  As an out-of-network provider, you will pay my full-fee and get reimbursed by your insurance company.  To make your insurance reimbursement process easy I work with Mentaya, a platform that helps clients get money back on out-of-network therapy sessions. If you have out-of-network benefits, Mentaya will file claims and handle the insurance paperwork to make sure you get reimbursed.

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